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FEDEXFORUM Seating Chart
Priority Point Plan
Seat Exchange is the official secondary ticket partner of Memphis Basketball. Tiger fans looking to buy or sell tickets or upgrade their seats to sporting events, concerts, theater and more are encouraged to visit seatexchange.com.
General Information Contact InfoUniversity of Memphis Athletic Ticket Office
570 Normal, Room 124
Memphis, TN 38152
Phone: 901-678-2331
Phone: 1-888-867-UofM
Fax: 901-678-4112
E-mail: tigertickets@memphis.edu Hours of Operation
The ticket office is located in the Athletic Office Building, 570 Normal, Room 124. on the corner of Southern and Normal south of the railroad tracks from the main U of M campus. Regular business hours are Monday through Friday, 8:30a.m. to 4:30 p.m. Shipping and Will Call Information
All ticket orders placed 14 or more business days prior to the game will be mailed unless the purchaser requests the tickets to be left at Will Call. All orders placed less than 14 business days prior to the game will automatically be in Will Call. A photo ID will be required to receive the tickets. Tickets cannot be left in Will Call under more than one name. Fans wishing to leave tickets for family and friends can do so at Will Call. Please note, the ticket office will not be responsible for any drop off will call that cannot be found. Will Call is closed at halftime of Football and Basketball. Will Call (Day of Game)
- Football - tickets may be claimed at Gate One at the Liberty Bowl Memorial Stadium beginning two hours prior to kick-off.
- Men's Basketball - tickets may be claimed at the FedEx Forum beginning 60 minutes prior to tip-off. Will Call is located in the main lobby on the Third Street side of FedExForum
- Women's Basketball - tickets may be claimed at the Elma Rone Fieldhouse ticket booths beginning 60 minutes prior to tip-off.
- Baseball - tickets may be claimed at the ticket booth located at the front entrance to Nat Buring Field 60 minutes prior to the first pitch.
- All other UofM sports - will call may be picked up at the main entrance beginning 60 minutes prior to start time.
- Identification is required for all tickets picked up at Will Call.
- Will Call tickets for all UofM sports may be picked up prior to the game at the main ticket office during normal business hours. Identification is required.
Any child two (2) and under will be admitted with no ticket but must sit in the lap of a parent or guardian and may not occupy a seat. Accessible Seating
Accessible seating is limited. If you need accessible seating, please contact the Athletic Ticket Office as soon as possible prior to the day of the game. Orders will be filled on a first-come first-served basis. Payment Info
The Athletic Ticket Office accepts Discover, MasterCard and Visa for all ticket orders. Checks are acceptable in advance only and may be made payable to: University of Memphis. Cash is acceptable for walk-up sales at the ticket office. All orders will have a handling fee assessed. All sales are final. No refunds or exchanges are permitted. Banners and Signs
All signs to be held by spectators must be no larger than 3 feet tall by 3 feet wide. All banners and signs that are to be hung must not be larger than 3 feet tall and 8 feet long. Any spectators wishing to hang banners should do so with rope, twine or plastic ties. No taping permitted. Signs or banners cannot obstruct the view of other spectators and cannot cover or obstruct corporate signage in the arena/stadium. Lost/Destroyed Tickets
All tickets should be treated like cash. The University of Memphis Athletic Ticket Office is not responsible for any tickets that are lost. A $10 fee must be paid for first duplicate set of season tickets as well as any thereafter. Duplicates will only be issued for reserved season tickets and requested the week of the event. General admission and single game tickets will not be duplicated. The season ticket holder of record must be present to have duplicate tickets issued. No third parties will be issued duplicates for someone else's season tickets. Please contact the ticket office if you have any questions regarding lost or destroyed tickets. Refund Policy
No refunds, exchanges or cancellations are permitted unless we are unable to fill your order. Refunds will not be granted due to a game date or time change. Change of Address
To ensure that mailings from the U of M Athletic Ticket Office reaches you in a timely manner, all changes of address must be made in writing by mail or email: tigertickets@memphis.edu. Current season ticket holders may also change their account information by logging in to their season ticket account manager online at gotigersgo.com.. Emails and other written requests should include the following:
- Customer Name
- Customer number (if available)
- Previous contact information (including mailing address, phone and email)
- Current contact information
